Although this video has many christian themes and overtones, the content is worthwhile for those who intentionally earn and use influence.
Not everything can be explained, asked or provided to a person at all times, by all people. Working and therefore connecting with people is complicated business.
This video, among many good messages, helps people empathize with themselves during the times that they feel they have “failed” to reach out to someone. It also assists in understanding that when a person “denies” you speaking with them, or “getting it” not to take it personally, but rather accept the person is where they are, and that if they get “that message”, it’ll come in due time.